Mobile Money Wallet Application Privacy Policy

Mobile Money Wallet Application Privacy Policy

Mobile MoneyWalletApplication Privacy Policy

Last updated:06 May 2023


This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

2.Interpretation and Definitions

2.1.Bank (referred to as either "the Bank", "We", "Us" or "Our" in this Agreement) refers to CAC Bank

2.2.Accountmeans a unique account created for You to access our Service or parts of our Service

.2.3.Application means the software program provided by the bank downloaded by You on any electronic device, named Mobile Money Wallet

2.4.Country refers to: Yemen

2.5.Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

2.6.Personal Data is any information that relates to an identified or identifiable individual.

2.7.Service refers to the Application.

2.8.Service Provider means any natural or legal person who processes the data on behalf of the bank. It refers to third-party companies or individuals employed by the bankto facilitate the Service, to provide the Service on behalf of the bank, to perform services related to the Service or to assist the bankin analyzing how the Service is used.

2.9.Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

2.10.You meanthe individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using theService, as applicable.

3.Types of Information we collectPersonal DataWhile using Our Service, wemay ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personal identifiable information may include, but is not limited to:Full name

2Phone numberNational ID card and Number.Usage DataUsage Data is collected automatically when using the Service.When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.Information Collected while Using the ApplicationWhile using Our Application, in order to provide features of Our Application, wemay collect, with Your prior permission:Information from your Device's phone book (contacts list)

Pictures and other information from your Device's camera and photo librarySMS (weuse legal permitted short code inside Yemen country to send SMSnotifications to our customers)We use this information to provide features of Our Service, to improve and customize Our Service. The information may be uploaded to the Mobile Money Wallet's servers and/or a Service Provider's server or it may be simply stored on Your device.You can enable or disable access to this information at any time, through Your Device settings.4.Use of Your Personal DataMobile Money Wallet may use Personal Data for the following purposes:

4.1.To provide and maintain our Service, including to monitor the usage of our Service.

4.2.To manage Your Account:to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

4.3.For the performance of a contract:the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

4.4.To contact You:To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

34.5.To provide Youwith news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

4.6.To manage Your requests:To attend and manage Your requests to Us.

4.7.For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

5.Retention of Your Personal DataWewill retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data isused to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.Wewill take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.6.Transfer of Your Personal DataYour information, including Personal Data, is processed at the bank's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to and maintained on computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.The bankwill take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

7.Disclosure of Your Personal DataBusiness TransactionsIf thebankis involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.Law enforcement

4Under certain circumstances, the bankmay be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).Other legal requirementsThe bankmay disclose Your Personal Data in the good faith belief that such action is necessary to:Comply with a legal obligationProtect and defend the rights or property of the bankPrevent or investigate possible wrongdoing in connection with the ServiceProtect the personal safety of Users of the Service orthe publicProtect against legal liability

8.Security of Your Personal DataWe value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

9.Children's PrivacyOur Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 18 without verification of parental consent, wetake steps to remove that information from Our servers.If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, wemay require Your parent's consent before We collect and use that information.

10.Links to Other WebsitesOur Service may contain links to other websites that are not operated by Us. If You click on a third-partylink, youwill be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.We have no control over and assume no responsibility for the content, privacy policies or practices of any third-partysites or services.

11.Options Regarding Your Information

11.1.Account InformationYou may at any time review or change the information in youraccount by:Contacting us using the contact information below

11.2.Deactivate/ DeleteAccount

5You may at any time terminate your account by:Contacting us using the contact information belowUpon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

11.3.Emails and CommunicationsIf you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:

Contacting us using the contact information provided below

12.Changes to this Privacy PolicyWe may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of thisPrivacy Policy.You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13.Contact UsIf you have questions or comments about this Privacy Policy,

please contact us at:CAC Bank Building -Al Zubairi St.Yemen -Sanaa

PO Box: 2015Toll Free: 800 3033

Phone: +967 1 25 00 09Fax:+967 1 25 00 09







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